Return Policy

Returns & Exchanges

We Are White Label operates on a print-on-demand model—an ethical and environmentally conscious approach to fashion. Each piece is created specifically for you when you order, eliminating waste and reducing our environmental footprint.

Our Promise

We stand behind the quality of our products. If you receive an item that is damaged, defective, or incorrect, we'll make it right.

What We Offer

As a print-on-demand business, we cannot offer refunds. However, we can provide:

Size Exchange: If you've ordered the wrong size, we'll replace it with the correct size
Credit Note: For eligible returns, we'll issue a credit note to use on future orders
Replacement: For damaged or defective items, we'll send a replacement at no cost

Eligible Returns

Damaged items received
Defective products
Wrong item sent
Incorrect size ordered

How to Request a Return

Contact us within 30 days of receiving your order with photos of the issue and your order number. We'll review your case and provide a solution.

Made-to-Order Notice

Because each piece is printed on demand, the garment must be unworn, unwashed, and in its original condition with all tags attached for us to process an exchange or credit note. Please review size charts carefully before ordering to ensure the best fit.